| We are experts in small business.
Our expertise comes from running small businesses, talking to small businesses
and learning from small businesses and our products are distributed in
New Zealand, Australia, Britain and the USA.
Having a global outlook on small business issues allows us to benchmark
what is happening in small business, from government policy to academic
research, practical best practice tools and what small business owner/managers
do to build a better business.
We help the following organisations deliver small business improvement
tools to their own small business customers:
- Government agencies
Assisting with policy decisions on the role local and central
governments play in small business support, designing support programmes
such as training, guides and publications, online services, venture
capital and export assistance.
- Banks
Designing and producing small business resources that support
the bank managers role in a business advisory role. These products are
usually Bank branded, such as management CDROM’s, business planning
guides, start up packages and newsletters. Bank manager support globalIncludes
in-house training, one on one advice and online intranet training.
- Accountants
Providing tools such as small business management software
which supports the accountants key financial advisory role.
- Large businesses
Telecommunications, insurance, software – any large company
that has thousands (or millions) of small business customers often looks
for ways to support their small business client base. We develop small
business management software, online training and CDROM’s which
allow wide distribution and content coverage to these small businesses.
- Industry associations
Small businesses like customised content. For example tourism
businesses like tourism focussed content. We adapt our core content
to provide a unique and tailored solution for various industries.
The work that we have completed, and the small businesses we research
and assist allows us to position ourselves as experts in small business.
Please note that we do not offer consultancy services to small businesses
directly. This ensures there is no conflict of interest with our customers.
We are not looking for referral work – any advice we provide small
businesses is to help them help themselves, or refer back to our main
client (the government agency, the bank manager, the accountant, the industry
association or the software distributor).
Meet our team.
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